Write to the Editors
By Thomas Salmon · Updated
Report a wrong figure
Send the page address and the source of the correct fact.
For editorial corrections, contact the editors by email and identify the page claim to review. This route covers testing methods, source checks and wording concerns. Account access, identity checks, deposits and withdrawals belong to the operator; the guide and Galaxsys do not manage player accounts.
How to contact the editors
Use the editorial email for one page issue at a time, with the relevant section and claim. Contact the editors about corrections, testing methods, sources or wording that needs clarification. Include enough detail to locate the passage, but keep the message focused on a point the editorial team can check.
The guide's editorial method explains how game details and observations are handled. Thomas Salmon is the author and Lead iGaming Access & Security Analyst. His testing background covers access methods, account protection and user journey testing. The editorial email is not an account-support channel, and it cannot reset operator passwords or handle transactions.
What to include in a correction
Include three items for a correction: the page location, the wording, and a checkable reason. A source, date or clear explanation helps editors distinguish a factual correction from a question about how the game works.
| Message type | Include | Helpful detail |
|---|---|---|
| Correction | Page section and claim | Exact wording or a checkable reason |
| Test question | Observation or method | Demo mode or device type |
| Source concern | Claim and cited material | Passage or attribution to check |
| Wording concern | Section and unclear phrase | What needs clarification |
| Account issue | Operator and issue type | No account identifiers or private records |
Use this sequence when sending a correction:
- Name the page and section, then quote only the relevant wording.
- Explain what seems inaccurate, incomplete or unclear.
- Give a source or a concrete reason that editors can check.
- Say whether the point comes from personal experience, a published source or a demo observation.
- Remove passwords, one-time codes, identity documents and payment details.
A reader's experience can flag a point for review, but one experience does not establish a general game rule. The review evidence and score distinguish the author's demo observations from catalogue ratings and other source material.
How editors check a page claim
Editors can compare a claim with the game Rules, game card or stated demo method. Galaxsys game details come from its game card and in-game Rules; catalogue reviews and third-party session notes remain attributed to their sources. Editors may check the source date and context before changing a statement.
Thomas Salmon tested the free demo with Fun credits on 7 November 2026, using a Samsung A57 running Android. Fun credits have no cash value, and that session does not establish RTP, bonus-floor frequency or real-money payouts at an operator. Demo notes describe that session, not a promise about another session or an operator's version. The game Rules explain mechanics, while the operator sets account and payment conditions.
A correction about a game mechanic should identify the relevant rule or game description. A concern about an account process should identify the operator process, because Galaxsys does not provide the player's account. Editors can assess page wording, but they cannot inspect private operator records or verify an individual transaction.
What not to send to the editors
For account or payment problems, contact the operator that holds the account. The game has no Tower Rush account, and login, registration, identity checks, deposits and withdrawals happen through a gaming operator. The operator login process covers account access and password-reset steps; use the operator's own support route for account-specific help.
Do not send passwords, one-time codes, identity documents, card details, payment references or screenshots showing private account information. Editors do not need those materials to check an article, and the guide cannot open accounts, reset passwords or process payments. Describe the issue in general terms and name the page passage if the concern is editorial.
Do not attach APKs, modified game files or files claiming to predict results. Galaxsys publishes no standalone Tower Rush app; the game runs in a mobile browser or inside an operator's app. If a download concerns you, state where you encountered it without attaching the file. An offer or payment condition belongs to the operator, so a page question should quote the relevant wording without including personal account details.